Tata indicom broadband internet connection

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Lemme tell you about my experience with one of the premier ISP of our country, TATA Indicom. I have been their loyal customer ever since September 2007 and most of the time i've been using the Quick Power 180 plan. Now i dunno how many of you have heard of this plan or if its available in your city but that one's been there ever since Tata had wired broadband DSL connections. I personally believe that this is quite possibly THE BEST PLAN offered by any of the ISPs in our country. This is a time-based plan and you get 2mbps speed but you get only 180 hours of data usage per month. Doesn't sound fair now does it? But wait, if you couple it with the Night Unlimited offer for Rs. 299 per month extra you get ABSOLUTELY FREE USAGE

tata indicom broadband internet connection

between 9 PM - 9 AM. So that translates into free downloading of data between the above mentioned time at 2 frickin' mbps speed... which means GBs and GBs of data. I'll be honest with you guys when i say it felt like heaven in those days i.e Sept 2007-Nov 2008 and i totally loved TI for what they were offering. Oh and did i mention the price i was paying for all of this??? Exactly Rs. 1922/ ... for 3 months, which means i paid less than 650 bucks a month for all of it. And then things changed... for the worse.

tata indicom broadband internet connection

Yes. Things did change for the worse in Dec 2008 when i was forced to change my broadband connection from wired to their new WiMax (totally sucks a**!!!!). I mean it's not like i never faced any kinda problems when i was using their wired connection but they were far and few in-between. The first problem i had with changing to WiMax was that they told me the plan i had been using (Quick Power 180) would not be available in WiMax and instead i had to choose between any of the unlimited plans which were quite overpriced, and still are. So i took a fight with them and lost and finally agreed to switch to WiMax. But then my wired connection was already disconnected by then and i had to stay without Internet for about 15-20 days (Oh the agony!) while i still had validity remaining. So yes, they came checked the feasibility and installed the antenna and connected my internet. That was when my problems began. And fortunately i did get back my old plan back which meant 2 mbps again in all its glory. Right after that i realized my torrent speeds had dropped ridiculously and worse, my ports weren't getting forwarded. But then the funny thing was my download speeds were good. Infact they were better than what i was getting when i was using wired connection. To make things clear for you all in wired conn. i was getting around 180kbps download speeds quite consistently while it topped out at 210kbps. But in WiMax i got 220kbps easily and sometimes even the maximum theoretical limit 256kbps (2 mbps/8) !!!! I'll post a screenshot to prove it.

Right and now we come to the worst part of it all. Ever since 2 months or so my download speeds have gradually and consistently decreased and now i'm actually getting about 20-25 kbps speeds when i'm using torrents. Sure i'll post another screenshot to prove that too. I have given numerous complaints but all i get is false promises and diminished hope. Infact till now i think i might have registered around 30 or so complaints regarding all sorts of issues from slow browsing to frequent disconnectivity. So i have given them a deadline, get my interned speeds back running again like it should on a 2 mbps connection before my validity expires next month OR i'm canceling your subscription altogether. You guys might think i'm a fool to write such a lengthy and boring experience but i'll tell you one thing, an experience like this i felt was better shared than to have lost it in time. Let this be a reminder to all TATA fanboys (i was one of 'em too) that whatever happened to me might happen to you too albeit in other ways or worse, it might've already happened. I want to know what you guys think of this, if you had the patience to stick around to read all of it that is...

tata indicom broadband internet connection

P.S - I tried posting my screenshots of the pics that i had uploaded on tinypic.com but i get a message that i am not able to post URLs to other sites unless i have made 15 posts so sorry no screenshots for now. But checking this thread i will post it eventually.Lemme tell you about my experience with one of the premier ISP of our country, TATA Indicom. I have been their loyal customer ever since September 2007 and most of the time i've been using the Quick Power 180 plan. Now i dunno how many of you have heard of this plan or if its available in your city but that one's been there ever since Tata had wired broadband DSL connections. I personally believe that this is quite possibly THE BEST PLAN offered by any of the ISPs in our country. This is a time-based plan and you get 2mbps speed but you get only 180 hours of data usage per month. Doesn't sound fair now does it? But wait, if you couple it with the Night Unlimited offer for Rs. 299 per month extra you get ABSOLUTELY FREE USAGE between 9 PM - 9 AM. So that translates into free downloading of data between the above mentioned time at 2 frickin' mbps speed... which means GBs and GBs of data. I'll be honest with you guys when i say it felt like heaven in those days i.e Sept 2007-Nov 2008 and i totally loved TI for what they were offering. Oh and did i mention the price i was paying for all of this??? Exactly Rs. 1922/ ... for 3 months, which means i paid less than 650 bucks a month for all of it. And then things changed... for the worse.

Yes. Things did change for the worse in Dec 2008 when i was forced to change my broadband connection from wired to their new WiMax (totally sucks a**!!!!). I mean it's not like i never faced any kinda problems when i was using their wired connection but they were far and few in-between. The first problem i had with changing to WiMax was that they told me the plan i had been using (Quick Power 180) would not be available in WiMax and instead i had to choose between any of the unlimited plans which were quite overpriced, and still are. So i took a fight with them and lost and finally agreed to switch to WiMax. But then my wired connection was already disconnected by then and i had to stay without Internet for about 15-20 days (Oh the agony!) while i still had validity remaining. So yes, they came checked the feasibility and installed the antenna and connected my internet. That was when my problems began. And fortunately i did get back my old plan back which meant 2 mbps again in all its glory. Right after that i realized my torrent speeds had dropped ridiculously and worse, my ports weren't getting forwarded. But then the funny thing was my download speeds were good. Infact they were better than what i was getting when i was using wired connection. To make things clear for you all in wired conn. i was getting around 180kbps download speeds quite consistently while it topped out at 210kbps. But in WiMax i got 220kbps easily and sometimes even the maximum theoretical limit 256kbps (2 mbps/8) !!!! I'll post a screenshot to prove it.

Right and now we come to the worst part of it all. Ever since 2 months or so my download speeds have gradually and consistently decreased and now i'm actually getting about 20-25 kbps speeds when i'm using torrents. Sure i'll post another screenshot to prove that too. I have given numerous complaints but all i get is false promises and diminished hope. Infact till now i think i might have registered around 30 or so complaints regarding all sorts of issues from slow browsing to frequent disconnectivity. So i have given them a deadline, get my interned speeds back running again like it should on a 2 mbps connection before my validity expires next month OR i'm canceling your subscription altogether. You guys might think i'm a fool to write such a lengthy and boring experience but i'll tell you one thing, an experience like this i felt was better shared than to have lost it in time. Let this be a reminder to all TATA fanboys (i was one of 'em too) that whatever happened to me might happen to you too albeit in other ways or worse, it might've already happened. I want to know what you guys think of this, if you had the patience to stick around to read all of it that is...

P.S - I tried posting my screenshots of the pics that i had uploaded on tinypic.com but i get a message that i am not able to post URLs to other sites unless i have made 15 posts so sorry no screenshots for now. But checking this thread i will post it eventually.

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This article was published on 2011/04/17